Important Notice: SMS Phishing Scams Using the iDEAL Name


Fraudulent text messages are currently circulating in which iDEAL is falsely listed as the sender. These messages often appear to be a payment request or warning and aim to trick you into clicking a link or calling a number.

🧠 Key things to know:

  • iDEAL never sends SMS messages.
  • Never click on links in text messages claiming to be from iDEAL.
  • Be cautious with new or unexpected SMS messages or phone calls.
     

📨 Report any suspicious SMS or email immediately via phishing@ideal.nl.

If you have already responded or clicked a link, contact your bank as soon as possible.

🔐 Stay vigilant — and help protect others by sharing this warning.


Trusted and secure online payment

iDEAL is an online payment method that allows consumers to pay via their own bank. Not only web shops but also other companies offer iDEAL. iDEAL is increasingly used for paying energy bills, donations to charities, topping up call credits, payment requests, paying municipal taxes, traffic fines, etc...

More information about the new iDEAL
Video

As secure as internet and mobile banking

iDEAL is an online payment method that allows consumers to pay via their own bank. Not only web shops but also other companies offer iDEAL. iDEAL is increasingly used for paying energy bills, donations to charities, topping up call credits, payment requests, paying municipal taxes, traffic fines, etc...

Read more here

Frequently Asked Questions

FAQ overview
Can I pay with iDEAL directly?

As long as you have access to internet- or mobile banking of one of the participating Issuers, you can instantly pay with iDEAL. You do not need to register separately.

Can I pay with iDEAL at every bank?

iDEAL is supported by several consumerbanks (Issuers). Consumers that have access to internet or mobile banking of one of these issuers are able to pay with iDEAL.