What types of iDEAL | Wero fraud exist?
We distinguish three main categories of iDEAL | Wero fraud:

• Scams in which you, as an iDEAL | Wero user, approve the payments yourself, such as (bank) helpdesk fraud and request-for-help scams.
• Fraud involving rogue or fake webshops.
• Fraud in which a criminal gains access to your online banking environment through a phishing email or malware and approves payments via your account.

Preventing fraud
iDEAL | Wero works together with banks, payment institutions and law enforcement agencies to help prevent fraud. By taking the following precautions, you can also make a difference:
· Carefully check where you share your personal or payment details.
· Protect the devices you use for iDEAL | Wero payments against viruses.
· Stay informed about the latest scams via websites such as voorkomfraude.nl.
· Always verify the payment details before approving an iDEAL | Wero payment. Does the name of the person or company you are paying match your expectations? If not, do not proceed with the payment.
· Report suspicious emails and text messages to the company whose name has been misused in the message.

If you want to purchase from a webshop, check the Dutch police overview of known fraudulent sellers and the Police “Check the (re)seller” page.

Three practical tips to avoid QR code scams:

• Use only the built-in QR code scanner in your bank’s app.
• Scan only QR codes from trusted sources.
• After scanning, check which URL the QR code directs you to.

You can find the most up-to-date information on preventing fraud on your bank’s website. In addition, the following websites also provide useful information: veiligbankieren.nl, voorkomfraude.nl and fraudehelpdesk.nl.

Have you become a victim of fraud? Please report it to your bank as quickly as possible.