What is iDEAL | Wero
iDEAL | Wero is an online payment method that allows consumers to pay via their own bank. You pay via your bank's app or online banking, as iDEAL | Wero is a direct online transfer from your bank account to the merchant's bank account.
New! The iDEAL | Wero payment page
With the expansion of iDEAL | Wero, there is also a new iDEAL | Wero payment page for choosing your bank. This page is being introduced gradually. You will increasingly encounter it alongside the already familiar way to choose your bank on the payment page at the web shop or entrepreneur
Frequently Asked Questions
What is iDEAL | Wero and how does it work?
iDEAL | Wero is the most used payment method for Dutch consumers! It is a guaranteed online payment transfer from the consumer's (payer's) IBAN to the beneficiary's (acceptor's) IBAN. Please watch our animated video for more in-depth detail.
What are the characteristics of iDEAL?
- The customer pays easily using the mobile banking app or website of his own bank,
- Receiving a real-time payment confirmation,
- Irrevocable transfer of the money to the IBAN of the beneficiary,
- Suitable for direct online payments and for post payments using a link in: an email, WhatsApp, text message or by using an iDEAL QR code.
What is iDEAL QR?
It is a functionality of iDEAL that makes it possible to initiate a mobile iDEAL payment from a screen, printed matter or wherever else you can find an iDEAL QR code. iDEAL QR can be used as a payment method in physical situations, including making doorstep donations, paying invoices, paying for films on TV (video on demand), paying bills at restaurants or cafés or transferring iDEAL transactions from a PC or laptop to a mobile phone.
Can I pay with iDEAL | Wero directly?
As long as you have access to internet- or mobile banking of one of the participating Issuers, you can instantly pay with iDEAL | Wero. You do not need to register separately.
Is it safe to pay with iDEAL | Wero?
iDEAL | Wero is based on internet- and mobile banking and uses the same security techniques and standards. This means that iDEAL | Wero is just as safe as internet and mobile banking.
Can I pay with iDEAL | Wero at every bank?
iDEAL | Wero is supported by several consumerbanks (Issuers). Consumers who have access to the internet or mobile banking with one of these issuers can pay with iDEAL | Wero.
Can I revoke or undo an iDEAL | Wero payment?
You can not revoke or undo an iDEAL | Wero payment. As soon as you have approved an iDEAL | Wero payment in your internet- or mobile banking environment, you can not undo this approval. Recovery is not possible. The amount is directly deducted from your bank account. The payment is fully processed within a couple of seconds of your approval, just like a debit card payment at a physical shop.
If you want to cancel your order, contact the company/webshop. As a customer, you have certain rights that the company or webshop must take into account.