Warning: Phishing Emails Impersonating iDEAL


We have received reports of fraudulent emails falsely claiming to be from iDEAL, stating that you can receive a refund following online fraud. These messages do not originate from iDEAL.

iDEAL will never request payment overviews, bank account confirmations, or phone numbers by email out of the blue. We also never communicate via messaging services such as WhatsApp, Signal, or Telegram.

Please do not click on any suspicious links or share personal information. If in doubt, contact your bank directly. You can find more information on this page.

🔒 Safe and secure payments start with staying alert.



Trusted and secure online payment

iDEAL is an online payment method that allows consumers to pay via their own bank. Not only web shops but also other companies offer iDEAL. iDEAL is increasingly used for paying energy bills, donations to charities, topping up call credits, payment requests, paying municipal taxes, traffic fines, etc...

More information about the new iDEAL
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As secure as internet and mobile banking

iDEAL is an online payment method that allows consumers to pay via their own bank. Not only web shops but also other companies offer iDEAL. iDEAL is increasingly used for paying energy bills, donations to charities, topping up call credits, payment requests, paying municipal taxes, traffic fines, etc...

Read more here

Frequently Asked Questions

FAQ overview
Can I pay with iDEAL directly?

As long as you have access to internet- or mobile banking of one of the participating Issuers, you can instantly pay with iDEAL. You do not need to register separately.

Can I pay with iDEAL at every bank?

iDEAL is supported by several consumerbanks (Issuers). Consumers that have access to internet or mobile banking of one of these issuers are able to pay with iDEAL.