Paying with iDEAL via email links
iDEAL has been the most popular means of paying for internet purchases for some time now. This is not surprising, as there are many advantages in using a safe, free and reliable system to pay for your purchases directly from your own bank account.
As of 1 July 2010, organisations are allowed to send you a link in an email leading you to a website to make your iDEAL payment. This is a fast, new and easy way to use iDEAL. But how can you make sure your payments via email links are secure?
When can you expect an email for an iDEAL payment?
You will receive emails requesting you to make an iDEAL payment only if you have agreed on this beforehand with an organisation. Moreover, this will only happen at prearranged times, for example for an annual subscription or a monthly advance to your energy company. You can also expect an email if you fail to pay an invoice on time. You will receive this reminder in an email, but only if you have agreed so beforehand with the organisation in question.
How will you recognise the email?
The email with your iDEAL payment is clearly recognisable. Pay attention to the following characteristics:
- The senderís email address must be identical to that of the organisation that sends you the email link, or a third party authorised to work for that organisation. This means that the characters after the @-sign must be identical to those on the organisationís website. For example, the mail was sent by payment@companyX.nl , so the organisationís website address is https://www.companyX.nl;
- The email (with the link to start an iDEAL payment) contains no confidential personal information or information about the payment;
- You should be familiar with the organisation sending you the email because you ordered products or services from them. If not, contact the organisation to indicate that you have not entered into an agreement with them about making payments by email links;
- You will find an internet link in the email. If you click on this link your browser will be launched and you will automatically be redirected to the organisationís website, or the third partyís website that is authorised to work for this organisation. The organisation will have informed you about this third party beforehand.
What will the webpage look like?
You can also clearly identify certain characteristics on the website you are redirected to after clicking on the email link:
- A description of the product or service you have ordered;
- The webpage is secure. Depending on your browser you will notice certain characteristics that indicate that the page is secure. For example, the address bar Ė URL Ė will always begin with https://, so that you know it concerns a secure website. If you click on the padlock icon next to the URL address bar, or at the bottom of the webpage (depending on your browser), you will read a confirmation that it is indeed the website of the organisation in question;
- On this secure webpage you can choose your payment option;
- Make sure that the payment recipient and amount correspond to what was agreed upon with the organisation in question.
The iDEAL payment can not be used after the organisationís payment term has been exceeded. A trustworthy organisation will never send you the same payment request via email more than once. For more information about secure banking, please visit www.veiligbankieren.nl, or the website of your bank.